Terms of Use

By accessing this website, you hereby accept and agree to be bound by these Terms of Use.

  1. Privacy Policy. You accept the Privacy Policy and all of its terms and conditions, and agree to all of its provisions.
  2. Return Policy. We stand behind our products and offer a 30-day money-back guarantee (less shipping costs). If you are dissatisfied with your purchase for any reason, please email orders@lifefactory.com or call our return department at 888-900-5520 for instructions on how to return or exchange your purchase.
  3. Interstate Communications. When you register with Lifefactory you acknowledge that in using the Lifefactory website, you may be causing communications to be sent through Lifefactory’s computer networks, portions of which may be located in various states of the United States and portions of which may be located abroad. As a result, even communications that seem to be intrastate in nature can result in the transmission of interstate communications regardless of where you are physically located at the time of transmission. Accordingly, you acknowledge that use of the service results in interstate data transmissions.
  4. DISCLAIMER OF WARRANTIES
    YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
    • YOUR USE OF THE LIFEFACTORY WEBSITE AND PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. LIFEFACTORY AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, DISTRIBUTORS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
    • LIFEFACTORY AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, DISTRIBUTORS AND LICENSORS MAKE NO WARRANTY THAT (i) THE LIFEFACTORY PRODUCTS WILL MEET YOUR REQUIREMENTS; AND (ii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE LIFEFACTORY WEBSITE WILL MEET YOUR EXPECTATIONS.
  5. LIMITATION OF LIABILITY
    YOU EXPRESSLY UNDERSTAND AND AGREE THAT LIFEFACTORY AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, DISTRIBUTORS, AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF LIFEFACTORY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (a) THE USE OR THE INABILITY TO USE THE LIFEFACTORY PRODUCTS; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES; (c) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (d) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE LIFEFACTORY WEBSITE; OR (e) ANY OTHER MATTER RELATING TO THE LIFEFACTORY WEBSITE OR PRODUCTS.
  6. EXCLUSIONS AND LIMITATIONS
    SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 4 AND 5 MAY NOT APPLY TO YOU.
  7. Trademark Information
    You agree that all of Lifefactory’s trademarks, trade names, service marks and other logos and brand features, and product and service names are trademarks and the property of Lifefactory (the "Lifefactory Marks"). Without Lifefactory’s prior permission, you agree not to display or use in any manner the Lifefactory Marks. Any other trademarks used herein are the property of their respective owners.
  8. General
    Entire Agreement. The Terms of Service constitute the entire agreement between you and Lifefactory and governs your use of the Lifefactory website and your purchase of any Lifefactory products, superseding any prior version of these Terms of Service between you and Lifefactory.
    Choice of Law and Forum. You and Lifefactory each agree that the Terms of Service and the relationship between the parties shall be governed by the laws of the State of California without regard to its conflict of law provisions and that any and all claims, causes of action or disputes (regardless of theory) arising out of or relating to the Terms of Service, or the relationship between you and Lifefactory, shall be brought exclusively in the courts located in the county of Marin, California or the U.S. District Court for the Northern District of California. You and Lifefactory agree to submit to the personal jurisdiction of the courts located within the county of Marin, California or the Northern District of California, and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts. Waiver and Severability of Terms. The failure of Lifefactory to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.
    No Right of Survivorship and Non-Transferability. You agree that your Lifefactory account is non-transferable and any rights to your Lifefactory account or contents within your account terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted. Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Lifefactory Services or the Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred.
    The section titles in the Terms of Service are for convenience only and have no legal or contractual effect.